Terms of Service
Last updated: October 11, 2026
Welcome to Grow Forward MC LLC. These Terms of Service ("Terms") govern your use of our website at growfmc.com and its subdomains, such as pages.growfmc.com, and our form pages at pages.growone.io (together, the "Site"), and our advertising and advisory services (the "Services"). By accessing or using our Site or Services, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing or using our Site or Services, you confirm that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Services on behalf of a business, you represent that you have the authority to bind that business to these Terms.
2. Description of Services
Grow Forward MC LLC provides:
- Management of paid advertising campaigns on platforms such as Google, Facebook, Instagram, LinkedIn and ChatGPT
- Marketing and AI advice, including strategy calls, messages and one-time Strategy Sessions
- Access to Grow One, our app, when your plan includes it
We run your advertising campaigns and advise you on the rest. Unless we agree otherwise in writing, we do not manage your other marketing (such as your social media accounts, email marketing or website), and monthly plans do not include building custom software, apps or websites. The specific services included depend on your plan.
Grow One
Grow One is a separate app made by Grow Forward MC LLC. Your use of Grow One is governed by the Grow One Terms of Service and Grow One Privacy Policy.
3. Your Responsibilities
When working with us, you agree to:
- Give us accurate and complete information about your business, your offers and your goals
- Be responsible for the products, services, prices and claims you ask us to advertise, and for making sure they comply with the law and with each advertising platform's rules
- Keep your business and advertising accounts secure, and tell us promptly if you believe someone has accessed them without permission
- Respond to our requests for approvals and information in a reasonable time, so campaigns can run on schedule
- Not use the Services for any illegal or unauthorized purpose
4. Advertising Accounts and Results
- Your advertising accounts (such as Google Ads and Meta) stay in your name and under your ownership. You give us access to manage them, and you can remove that access at any time
- You pay the advertising platforms directly for your ad budget. Those charges are between you and the platform
- Advertising platforms can reject ads, limit features or suspend accounts under their own policies. We will help you work through those situations, but we are not responsible for the platforms' decisions
- Advertising results vary by industry, budget, season and competition. We do not guarantee any specific number of leads, sales, rankings or return on your spend
5. Content and Intellectual Property
Your Content
You retain ownership of any content you provide to us (brand information, images, text, etc.). By providing content, you grant us a license to use it to deliver our Services.
Work We Create for You
Ad copy, images, campaign plans, reports and recommendations we create for you belong to you once they are paid for. We may use AI tools to help produce them. You are responsible for confirming that the facts about your business in any ad are accurate before it runs.
Our Content
All content on our Site (text, graphics, logos, images, software) is owned by Grow Forward MC LLC or our licensors and is protected by intellectual property laws. You may not copy, modify, or distribute our content without permission.
6. Payment and Subscriptions
If you purchase our paid Services:
- You agree to pay all fees associated with your selected plan or session. All fees are in US dollars
- Your advertising budget is separate from our fees. You pay advertising platforms (such as Google and Meta) directly, and those charges are your responsibility
- Monthly plans renew automatically each month unless cancelled
- Some plans have a minimum term (for example, 2 months for the Growth plan). After the minimum term, you may cancel at any time before your next billing date
- If you join the Growth plan after a Strategy Session, the session fee is credited toward your first month
- Strategy Sessions can be rescheduled or cancelled for a full refund with at least 24 hours' notice. With less notice, or if you do not attend, the session fee is not refunded. We may offer one courtesy reschedule at our discretion
- Setup fees and plan fees are refundable only if you cancel before we start work. Once work has started, fees for the current billing period and for any minimum term are not refunded
- When you cancel, your plan stays active until the end of the period you have paid for
- Your advertising budget is paid to the advertising platforms and cannot be refunded by us
- We reserve the right to change pricing with reasonable notice
7. Disclaimer of Warranties
Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that:
- The Services will be uninterrupted or error-free
- Any advertising campaign will produce a specific number of leads, sales or any particular return
- Advertising platforms will approve your ads or keep your accounts active
- Any advice we give will lead to a particular outcome for your business
Advice is based on the information you give us and on our experience. Decisions about your business remain yours.
8. Limitation of Liability
To the maximum extent permitted by law, Grow Forward MC LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our Services.
Our total liability for any claims arising from these Terms or your use of the Services shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
9. Third-Party Services
Our Services involve third-party platforms (such as Google, Meta and LinkedIn). Your use of these platforms is subject to their respective terms and policies. We are not responsible for the actions, content, or policies of third-party services.
10. Ending the Services
You can cancel as described in the Payment section. We may suspend or end the Services if you violate these Terms or do not pay the fees due. When the Services end:
- We stop work and, at your request, remove our access to your advertising accounts. Your accounts, campaigns and data stay with you
- You remain responsible for fees owed to us and for any charges from the advertising platforms
- Provisions that should survive termination will remain in effect
11. Changes to Terms
We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our Site and updating the "Last updated" date. Your continued use of the Services after changes become effective constitutes acceptance of the modified Terms.
12. Governing Law
These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts of San Francisco, California.
13. Contact Us
If you have questions about these Terms, please contact us at:
Grow Forward MC LLC
Email: ai@growfmc.com
San Francisco, CA